Well you might first ask why would you want your customers to fall in love with you?  The first question is why quickly followed by how, and then you may ask who, when and where.  Tune in to this blog for the entire series that will answer each of those questions.  We'll deal with one question at a time (one per note).

Let's move from the customer context into the t

There was an old lady who lived in a shoe.....

She had so many shoestrings she didn't know what to do....

Sold them to other people who lived in shoes....made lots of loot......

Built a second level to her domicile....and called it a boot

I just had to get that corny rendition of the nursery rhyme out of me...I feel better now...so th